Cancellation & Refunds
A customer can cancel or reschedule from the booking page while a booking is Confirmed or Assigned. A fee may apply after travel begins, service starts or non-recoverable costs are incurred; any applicable amount will be explained in the support ticket before resolution.
Professional unavailable
FLAUNTi may offer a backup professional. If the customer declines and the service cannot be fulfilled, any applicable captured payment enters the refund workflow.
Refund source and timeline
Captured online payments, once a gateway is configured, are returned to the original source. In the current manual/cash release, an operator verifies collection and return records; the website does not claim an instant bank refund. Status remains visible on the booking and support ticket.
For help open a support ticket or email support@flaunti.in.